Rental Executive
Company: Breeze Motor Group
Role: Rental Executive
Salary: £25,500pa
Location: Breeze Van Centre, Southampton
Job type: Permanent, full time
Are you a talented, bright, energetic and customer focused individual?
Then you could be who we’re looking for to join our Volkswagen Van Centre, Rent A Car team, in our Southampton showroom as our new Rental Executive!
Why Join Breeze?
This is a chance to be part of a dynamic environment where every individual's contribution is valued and can make a significant impact on the company's future.
It is our people that sets us apart and drives our company forward. To recognise this, we have a forever growing staff benefits list.
- A vibrant and professional working environment
- Comprehensive and continuous training
- Contributed Company pension scheme
- Life assurance scheme
- Retailer Staff Car Scheme
- Cycle to work scheme
- Free physio & chiropractic services
- Staff referral scheme
- 24/7 Health & Wellbeing support
- 50% off PURE gym membership
- 50% off campervan hire through Breeze Campers
- 30 days annual leave, including bank holidays
- Increased annual leave with length of service (uncapped)
Package:
- £25,500 per annum
- Monday to Friday: 8.30am to 5pm
- 40 hour contract
We’re Looking For!
- Experience in a rental role is desirable although full training will be provided
- Passion for providing excellent customer service
- Excellent communication and computer skills
- Positive and proactive approach
- Abilityto thrive within a team
- Professional and courteous manner
- You must hold a full, clean driving license to be considered for this role
Job Description:
- Dealing with the general public and corporate clients on the phone and in person
- Handover on Cars, Vans & Campervans
- Processing payments and ID checks correctly, including pre-authorisation/card details/ credit checks etc
- Commuting to and covering when necessary our other rental dealership’s, which can include Portsmouth and Poole
- Create the best rental experience by maximising on sales and service opportunities for every customer
- Opening and closing rental agreements
- Assist delivery and collection of rental vehicles
- Calculating quotation for customers
- Building rapport with our customer base
- Monitor daily desktop reports, vehicle availability, utilisation, excess mileage etc
- Resolving problems and delivering outstanding customer service
- To increase the number of local corporate accounts within the designated area
- Identify new potential sales area
- Dealing with fines & penalties for all hire vehicle
- Conducting daily fleet checks and vehicle checks
- Book vehicle in with service department for maintenance on all hire vehicles
- Ensures rentable standard is met and any additional damage is documented on return
- Ability to work in a fast- paced environment, efficiently and effectively to meet the quality and service performance goals for the location
- Supporting colleagues across all roles within operations to create a smooth customer experience
If you’re looking to join an expanding, family-owned automotive company and hold the following attributes Volkswagen Van Centre, Rent A Car, is the place for you!
Apply below, we look forward to meeting you.